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Terms and conditions of sale
Choose to collect your purchases either on board selected Citilink Airlines or have them delivered directly to your doorstep. The delivery options available for the items are indicated on the respective product page. Selected items are available for inflight delivery or local delivery only.
There is no delivery charge for collection on board eligible Citilink Airlines. Simply present your boarding pass or the Skylink e-invoice to the cabin crew to receive your pre-ordered items on board your flight.
In light of COVID-19, the minimum spend for free local delivery has been reduced from S$100 to S$50 till further notice.
Delivery charges do not include customs/import duties and postal clearance. Any additional cost, if applicable, will be borne by the customer and paid directly to the respective custom and/or courier upon arrival of items in the country, and cannot be paid using any form of vouchers (including e-vouchers) or Skylink miles.
Items will be delivered within 7-15 business days from date when the order is placed.
We offer guaranteed delivery on certain fast delivery speeds and select products. When guaranteed delivery is available on an order, it will be clearly marked on the checkout page with an associated delivery date and fee (if applicable). If we provide a guaranteed delivery date and a delivery attempt is not made by this date, we will provide a refund of any shipping fees associated with that order.
Note: The order within countdown reflects Skylinks delivery capability at the moment the page was opened. The delivery day may become unavailable within that timeframe, prior to completing your order, due to changes in inventory or delivery capacity.
Certain restrictions prevent us from shipping certain products to all geographical locations. You’ll be notified at checkout if we’re unable to ship specific items to the address you’ve selected. Please also check the product detail pages for any item-specific shipping restrictions.
Overseas delivery fees:
Number of Items and rates for Overseas
Cost is based on weight per Item
Shipping weight is based on the weight per item and not the combined order weight.
Bulky items (not in standard size) below 2kg may be subject to extra overseas delivery charges.
Please find the Term & Conditions of the “Top Spender” Programme.
1. Period: 01 August 2022 – 31 October 2022
2. Minimum purchase in one Receipt of Sale is Rp 500.000,- onboard and online sales, the customer will get eligible to be shortlisted for Top Spender programme. Customer must provide name and an active phone number in the sales receipt.
3. Cumulative Value: Customers shall collect and accumulate their total purchases during each month.
4. How: Customers shall send a scan copy or photo of the receipt of sale from onboard purchase or/and pre-order confirmation of an online order to LinkShop Customer Care Whatsapp number +62 813-1155-3685.
5. When: LinkShop will announce the Top Spender, the winner on 10th of the following month.
6. Holiday Offer: The winner will receive One Domestic Air ticket vv and TWO Night Stay in a 4-Start Hotel 7. Visit Link Shop on 20th of the following month to check the Winners
Syarat & Ketentuan Program “Top Spender” sebagai berikut
1. Periode: 01 Agustus 2022 – 31 Oktober 2022 2. Pelanggan yang berbelanja minimum sebesar Rp 500.000,- dalam satu traksaksi di dalam penerbangan (sales on board) dan pemesanan online, memiliki kesempatan untuk menjadi pemenang program Top Spender.Pelanggan wajib mencantumkan nama dan nomor telepon aktif dalam struk pembelanjaan di dalam penerbangan. 3. Nilai Kumulatif: Pelanggan harus mengumpulkan dan mengakumulasikan total pembelian mereka selama satu bulan. 4. Cara: Pelanggan harus mengirimkan scan copy atau foto kwitansi penjualan dari pembelian onboard atau/dan konfirmasi pre-order pesanan online ke LinkShop Customer Care Whatsapp nomor +62 813-1155-3685. 5. LinkShop akan mengumumkan pemenang Top Spender pada tanggal 10 bulan berikutnya. 6. Penawaran Liburan: Pemenang akan menerima 1(satu) Tiket Penerbangan Domestik pulang pergi dan 2(dua) malam menginap di Hotel bintang 4. 7. Kunjungi webiste linkshop.citilink.co.id pada tanggal 20 bulan berikutnya untuk melihat nama pemenang yang beruntung.